Terms & Conditions

Welcome to VaidyaRoots. By accessing, browsing, or purchasing products from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

Acceptance of Terms

By using this website, you confirm that you have read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

Products

VaidyaRoots offers Ayurvedic wellness and superfood products formulated using natural ingredients. We strive to ensure that all product descriptions, images, ingredients, and pricing are accurate. However, slight variations in packaging, color, texture, or appearance may occur.

The information provided on this website is for general wellness purposes only and should not be considered medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional before using any herbal supplement, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

Pricing & Payments

• All prices are displayed in Indian Rupees (INR).

• Prices may change without prior notice.

• Prepaid orders must be paid in full before dispatch.

• Cash on Delivery (COD), where available, may attract additional charges.

Order Acceptance & Cancellation

VaidyaRoots reserves the right to accept, reject, or cancel any order due to:

• Product unavailability.

• Pricing or technical errors.

• Suspected fraudulent activity.

• Incomplete or incorrect customer information.

• Violation of our policies.

If a prepaid order is cancelled by us, any eligible refund will be processed according to our Refund Policy.

Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery timelines may vary depending on location, courier delays, weather conditions, or other circumstances beyond our control.

VaidyaRoots shall not be held responsible for delays caused by third-party logistics providers.

Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Refund & Exchange Policy. Customers are advised to review the policy before placing an order.

Intellectual Property

All website content including text, product descriptions, graphics, logos, product images, videos, icons, packaging designs, and trademarks are the exclusive property of VaidyaRoots.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited without prior written permission.

User Responsibilities

By using this website, you agree:

• To provide accurate and complete information.

• Not to misuse the website.

• Not to engage in fraudulent or unlawful activities.

• Not to interfere with website security or functionality.

• Not to copy or exploit website content without authorization.

Limitation of Liability

VaidyaRoots shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase value of the product ordered.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat.

Contact Us

VaidyaRoots (Vivanta)

A2-903, Jash Residency
Near Aagam Arcade, Vesu
Surat – 395007, Gujarat, India

Email: vaidyaroots.help@gmail.com

Phone: +91 73832 15013

Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM