Privacy policy

At VaidyaRoots, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and purchasing our Ayurvedic wellness and superfood products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Information (processed securely through trusted payment gateways)

• Order History

• Customer Support Communications

We may also automatically collect non-personal information such as:

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Information

This information helps us improve our website, products, and customer experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our products, services, and website.

• Personalize your shopping experience.

• Prevent fraudulent transactions and maintain website security.

• Comply with applicable legal and regulatory requirements.

• Send promotional offers and newsletters (only if you have opted in).

Information Sharing

VaidyaRoots does not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers, including:

• Payment Gateway Providers

• Courier & Logistics Partners

• Technology and Website Service Providers

• Government authorities where legally required

These service providers are obligated to protect your information and use it only for providing their services.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic.

• Enhance your browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content and encourage users to review their respective privacy policies.

Your Rights

Subject to applicable laws, you may request:

• Access to your personal information.

• Correction of inaccurate information.

• Deletion of your personal data.

• Withdrawal of marketing consent.

Policy Updates

VaidyaRoots reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page, and continued use of the website signifies your acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

VaidyaRoots (Vivanta)

A2-903, Jash Residency
Near Aagam Arcade, Vesu
Surat – 395007, Gujarat, India

Email: vaidyaroots.help@gmail.com

Phone: +91 73832 15013

Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM